Research Report: 2020 State of Accounts Payable

Overview

Each year, MineralTree looks at the progress middle-market companies are making in transforming their payable operations to overcome these obstacles and gain new business efficiencies and competitive advantage.

This year’s report indicates important progress for businesses in several areas:

  • The use of electronic payment methods continues to accelerate dramatically
  • More companies are automating their AP processes
  • Automation is a big driver for electronic payments

There are also a few key areas for improvement for middle-market business:

  • Fraud remains a persistent issue
  • Manual AP costs continue to be grossly underestimated
  • Middle-market business are missing a huge potential opportunity for increased efficiency
  • Manual AP processes make remote work difficult for many involved in payables operations