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MineralTree Employee Spotlight: Andrew Rosa, Software Engineer
“MineralTree has always been supportive of my career interests and has helped me pursue them every step of the way. I know that the expertise I’m gaining here will stay with me as I move forward in my career.”
Andrew joined MineralTree as a Customer Support Manager in November 2014 after leaving a position in AdTech that he started at after college in New York City. Since then, the deep level of knowledge and familiarity with the product that he has gained on the support team has enabled a seamless transition to a role on the engineering team, where Andrew contributes to the development of MineralTree’s industry-leading product.
Hometown: Worcester, MA
Alma Mater: Vassar College
Favorite Food: Chips and salsa
Last Book You Read: The Grass Flute Zen Master by Arthur Braverman
Favorite Movie: Star Wars
Favorite Quote: “Trust thyself: every heart vibrates to that iron string.” – Ralph Waldo Emerson in “Self-Reliance”
In his own words
How did you find out about MineralTree and why did you join?
I worked on the customer support team for an AdTech company in Manhattan. After a few years there, I wanted to move to the Boston area to be closer to my family and try living in a different city (looking for life at a slower pace than NYC ). I found MineralTree through their very talented and accommodating recruiter, Jennie. I joined the company because their leadership team stood apart. They were open, intelligent, kind, and very involved in the details of the day-to-day work.
In your own words, what do you do at MineralTree?
A few months ago, I moved from customer support to the engineering team at MineralTree. My new role is a mix of customer support and engineering responsibilities. I troubleshoot bugs escalated from the customer support team and work on bug fixes. I also assist in managing engineering partnerships and write code for internal tools to improve efficiency within the organization.
What motivates you to wake up and go to work every day?
I love the positive and cooperative working environment at MineralTree. I like the people I work with, and I respect their drive to do the best job possible. But most of all I am excited about the learning opportunities here. MineralTree has always been very open to helping me pursue my career interests. I know that the expertise I’m gaining here will stay with me as I move forward in my career.
Please provide a brief statement on your experience working at MineralTree and how the company has enabled you to develop skills and move forward in your career.
My four years at MineralTree have given me a very wide range of experience in the SaaS business. I’ve gone to sales conferences and conducted sales demos, managed partner relationships, advised on product strategy, provided customer support, and, most recently, have had the chance to learn new technical skills — Python and Java coding, APIs, etc. The open environment and supportive management at MineralTree have allowed me to freely pursue my work interests and find new ways I can provide value to the company. They have been supportive in allowing me to try new things on the job and have paid for classes to develop technical skills as well.
Which employee perk that MineralTree offers do you enjoy the most? Why?
I would say MineralTree’s tuition reimbursement program, which has helped facilitate the career goals I’ve mentioned.
If you had to describe MineralTree in one word, which word would you choose? Why?
Ambitious. Everyone here holds themselves to a very high standard. We have built an amazingly complex and advanced product for a company of our size.
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